Please don’t forget we are open Mon-Sat 8-6. We do like to have our guests check in at least an hour before we close so we can get them settled in. Please don’t forget to bring in, Fax or Email a copy of your pets vaccination records from your veterinarian. We do require that dogs are up to date with Rabies, Bordetella, and Distemper. For cats we require that they are up to date with Rabies and Distemper.
PET BOARDING AGREEMENT
By making your reservation online you agree to Troy’s Stay & Play boarding agreement
This agreement is made between Ridgefield Associates, LLC d/b/a Troy’s Stay & Play, a New Jersey Limited Liability Company located at 9 or 480 Victoria Terrace, Ridgefield, NJ 07631 (“Troy’s”) and its online customers. By making your reservation online you agree to Troy’s Stay & Play boarding terms and conditions set forth below:
1. Term. The term of this Agreement shall commence on the effective date hereof and continue until terminated as provided in this Agreement. All post-termination provisions shall survive the termination of this Agreement to the extent necessary for Troy’s to exercise any remedy, including an injunction, or benefit from any indemnity available hereunder and/or under applicable law.
a. Daily. Troy’s agrees to provide boarding care services for the Pet(s) listed on the Pet Admission Sheet and attached hereto as Schedule I. Such boarding services shall include feeding of meals and water.
b. Upon Discharge. At additional expense to Client in accordance with Troy’s fee schedule Pet(s) will be bathed on the date the Pet(s) is due to be picked up.
c. Optional Care. At additional expense to Client in accordance with Troy’s fee schedule, Client’s may request additional services, such as: daily exercise, playtime, quiet time, bathing, feeding of special foods, administration of medications.
3. Fees and Payment.
a. Fees. The per day rate plus any assessed fees for additional services, as provided above, in each case will be charged in accordance with Tory’s current fee schedule and Client agrees to pay such fees when due. Such fees will include replacement fees for items damaged by Pet(s) including bedding materials.
(i) Client understands this Agreement also serves as an invoice and Client hereby agrees to pay for services rendered in accordance with Troy’s payment policies as communicated to Client. Client is at all times encouraged to ask questions and assumes full responsibility for understanding the services rendered and payment polices of Troy’s.
(ii) A finance charge of 18% per month will be added to unpaid balances after 30 days. A handling fee of twenty-five dollars ($25.00) will be charged on all returned checks.
(iii) One‑half of the entire fee is required as a deposit on boarding arrangements in excess of 15 days.
(iv) Clients with a history of late payment will be required to pay in advance 100% of all fees before their Pet(s) can be boarded.
(v) If it is necessary to initiate collection proceedings on the account, Client agrees to reimburse Troy’s for all fees and cost of collection, including attorney fees.
c. Payment for Pet(s) Boarded in Excess of 15 days. For Pet(s) that are boarded in excess of 15 days, Client agrees to leave on file a valid credit card number and hereby authorizes Troy to charge such card and agrees to pay Troy every 15 days for the services rendered under this Agreement.
4. Pick Up Responsibilities. Unless special arrangements are made in advance, Client agrees to pick up Pet(s) between 9:00 pm and 6:00 pm on the day the Pet(s) is due to be picked up. If Pet(s) is not picked up by 6:00 pm, pet will be boarded for the night and Client may only pick up Pet(s) after 9:00am the next business day. Client agrees to pay all additional fees incurred as a result of Pet(s) extended stay.
5. Veterinary Care.
a. Troy’s will make reasonable efforts to contact Client if Pet(s) is ill, but Client hereby authorizes Troy’s to do all that is necessary and in the best interest of the Pet(s), including, seeking veterinary care. Client agrees to pay all related expenses associated with the treatment of Pet(s) until Client is reached and available to discuss further care and costs with the attending veterinarian.
b. Should the Pet(s) become ill, Troy will use reasonable efforts to contact Client’s veterinarian to provide all necessary medical/surgical treatment he/she deems necessary, and Client hereby agrees to pay all fees, costs and expenses related thereto
c. If Troy’s is unable to contact Client’s veterinarian, Client hereby authorizes Troy’s to obtain emergency veterinary care as deemed necessary in Troy’s sole discretion and Client hereby releases Troy’s its affiliates, members, officers, employees, subcontractors, clients and agents, and will pay, indemnify and hold harmless any and all of them from any and all liabilities, damages, costs, expenses or losses directly or indirectly arising out of, resulting from, or relating to, veterinary care sought for the Pet(s), including transportation of Pet(s). Client hereby authorizes Troy’s to approve medical and/or emergency treatment (excluding euthanasia) as recommended by a veterinarian selected by Troy’s. Client agrees to immediately reimburse Troy’s for any and all expenses and fees incurred by Troy’s for the foregoing.
6. Liability Waiver. Troy’s agrees to provide the services stated in this Agreement in a
reliable, caring and trustworthy manner. In consideration of these services and as an express condition thereof, the Client expressly releases and holds harmless Troy’s its affiliates, members, officers, employees, subcontractors, clients and agents, and will pay, indemnify and hold harmless any and all of them from any and all liabilities, damages, costs, expenses or losses directly or indirectly (“Losses”) arising out of the provision of the services under this Agreement, including injury to the Client or Pet(s), injury caused by another animal, and injury to Client=s child(ren). Client agrees to be solely liable for any damage Pet(s) and/or Client’s child(ren) cause to any person, animal property of another, including Troy’s. Client agrees not to hold now or in the future Troy’s, liable for any Losses Pet(s) may cause to any person or animal. In the event of inclement weather or natural disaster, Troy’s is hereby authorized to use its discretion in the care and transportation of the Pet(s) and Client agrees to hold harmless Troy’s for Losses related thereto.
7. Client Representations.
a. Vaccinations. Client hereby warrants and represents that Pet(s): (1) is currently vaccinated and, (2) will be currently vaccinated for the entire period(s) during which Pet(s) is boarded for the following diseases: (circle appropriate):
Canines: Rabies; Bordatella, and Distemper
Felines: Rabies and Distemper
Client agrees to pay for all Losses, including, medical costs, that arise directly or indirectly from a Pet(s) that is not currently vaccinated for the above listed diseases.
b. Bites and Aggression. Client hereby represents that the Pet(s) has never seriously bitten (ie, broken skin) of any person or animal, nor shown any signs of aggression towards any person or animal.
a. Either Troy’s or Client may terminate this Agreement at any time by providing notice to the other.
b. Troy’s also may terminate this Agreement at any time, if Troy’s, in its sole discretion, determines that the Pet(s) poses a danger to the health and safety of any person and/or animal. If Troy’s is unable to care for the Pet(s) and the Client cannot be reached, Client hereby
authorizes Troy’s to transfer the Pet(s) to another kennel or friend/relative], and agrees to pay for all the charges related to such transfer.
c. Troy’s obligations under this Agreement will terminate after the Pet(s) has been transferred to Client or any other authorized (by law or otherwise) to accept such transfer.
9. Abandonment of Pet. If Client does not pick up the Pet(s) on the date it is due to be picked up, Troy’s will exercise all of its rights under New Jersey law with regard to the abandonment of animals set forth below and Client agrees to pay for all costs related thereto, including attorney fees and court costs.
New Jersey Law Title 45:16-15. Humane disposal of unretrieved animals; notice to owner
A veterinarian or boarding kennel may elect the humane disposal of an unretrieved animal no sooner than 4 days after the owner or agent thereof has signed or refused to sign for the receipt of a certified letter from the veterinarian or boarding kennel owner indicating intent to humanely dispose of the animal, which letter shall be sent to the owner’s or agent’s last known address. In the event the owner cannot be notified by certified mail, return receipt requested, the veterinarian or boarding kennel owner may elect humane disposal any time after 4 days following return of the certified mail receipt. The veterinarian or boarding kennel manager shall keep an accurate record of the date and method of disposal and the name, address and telephone number of the person or shelter receiving the animal.
Ridgefield Associates, LLC d/b/a Troy’s Stay & Play